FOODHUB - UX/UI Case Study

Payble - Tablet Screens
Payble - Tablet Screens
Payble - Tablet Screens
Payble Framer Website
Payble Framer Website
Payble Framer Website
Payble - Mobile Screens
Payble - Mobile Screens
Payble - Mobile Screens

Category:

Web Design

Duration:

2 weeks

Overview

Foodhub is a user-friendly and accessible platform designed to revolutionize the food court experience. From navigating food stalls to placing orders efficiently, Foodhub eliminates common challenges faced in traditional food courts, creating an environment where ordering food is seamless, convenient, and enjoyable.

By offering features like QR code integration, real-time notifications, and a built-in wallet, Foodhub makes food ordering simple and stress-free for users, allowing them to focus on enjoying their meals.

Important

Foodhub combines cutting-edge technologies and user-centric design to redefine how food courts function. The app integrates QR code-based collection systems, digital wallets for faster transactions, and interactive maps to locate food counters, ensuring an intuitive and delightful user experience.

For the best experience, users should enable notifications to receive real-time updates on their orders.

My Approach

The approach for Foodhub focused on solving key user pain points:

  1. Addressing the confusion of finding stalls in large food courts.

  2. Simplifying the ordering process with features like wallet integration and QR-based collection systems.

  3. Enhancing usability with features like menu visibility, order tracking, and reviews.

From conducting thorough research to designing wireframes and prototypes, every decision was informed by user needs and behaviors.

Vision and Innovation

The vision for Foodhub is to create a modern food ordering experience that prioritizes accessibility, efficiency, and user satisfaction. By embracing QR code functionality, interactive maps, and a built-in wallet, Foodhub combines cutting-edge technology with thoughtful design.

Key innovations include:

  • An interactive map for locating food stalls.

  • Notifications for real-time order updates.

  • A streamlined payment process via a built-in wallet.

Identifying Unique Challenges

Food courts often present unique challenges:

  1. Difficulty in locating food stalls.

  2. Long queues for ordering and payment.

  3. Lack of menu visibility and price clarity.

Foodhub addresses these challenges by offering a comprehensive digital platform where users can seamlessly navigate stalls, place orders, and track their progress—all in one app.

Resolving Complex Problems

Foodhub tackles the complexities of food court dining with thoughtful solutions:

  • Interactive Map: Helps users easily locate stalls, minimizing confusion and walking time.

  • QR Code Collection System: Eliminates the need for manual tokens, making order pickup efficient.

  • Built-in Wallet: Speeds up the payment process and reduces dependency on cash or physical cards.

  • Real-Time Notifications: Keeps users informed about their orders, ensuring they never miss a ready-to-pick-up meal.

These features streamline the experience for both first-time and frequent food court visitors.

User-Centric Design

  • Foodhub places users at the heart of its design philosophy. Key elements include:

    • Personalization: Users can save their favorite stalls and foods for easy access.

    • Accessibility: The app ensures intuitive navigation, even for non-tech-savvy users.

    • Efficiency: Features like order tracking and reminders reduce frustration and waiting times.

    Every interaction is designed to make food ordering in food courts seamless and enjoyable.

Meeting User Needs

Foodhub was designed to address the most pressing needs of food court visitors:

  • Ease of Navigation: Interactive maps simplify finding stalls.

  • Order Tracking: Real-time notifications keep users updated on order status.

  • Payment Simplification: A built-in wallet streamlines transactions.

  • Menu Visibility: Clear and upfront pricing ensures transparency.

These features create a stress-free and efficient experience for users, whether they’re shopping at the mall or visiting food courts for the first time.

Conclusion

Foodhub isn’t just an app—it’s a reimagination of the food court experience. By combining innovative features, thoughtful design, and user-centric functionality, Foodhub creates a platform where food ordering is no longer a chore but a delightful part of the food court journey. From seamless navigation to effortless payments, Foodhub empowers users to enjoy their meals without hassle, making it a game-changer for food court dining.